At Douglas
Laing, whisky is bottled “as the Distiller intended”: no colouring, no chill
filtration, and always with an emphasis on integrity, character and quality. Whisky
Monkeys had an interview with Cara Laing, who heads up the family business.
First of
all, people say the whisky landscape is quite turbulent these days. How are
things going for you?
It’s certainly a dynamic time in whisky, but we’re in
a good place. As a family business, we’ve always been nimble and able to make
quick decisions, which is an advantage when the market shifts. We’re seeing
continued enthusiasm for authentic, high-quality Scotch, and that plays to our
strengths. While the landscape is competitive, there’s a real appetite for what
we do - genuine, small-batch, characterful whiskies with real provenance.
Which
countries are showing the strongest growth within your portfolio?
We’re seeing particularly strong growth in Japan, the
Netherlands and France at the moment. Each of these markets has a deep
appreciation for quality and craftsmanship, and consumers there are really
engaging with the stories behind our brands. Japan continues to value
authenticity and detail, the Netherlands has a thriving community of curious
whisky drinkers who love to explore and France remains one of Europe’s most
passionate and knowledgeable whisky markets.
What are
the biggest challenges at the moment?
The logistics and costs of doing business globally
have become more complex, from packaging supply chains to international
shipping. At the same time, competition has intensified, with many new entrants
to the category. For us, the challenge is continuing to cut through the noise
and ensure our message of quality, honesty, and family craftsmanship is heard.
Maintaining consistency in quality as we scale is something we take incredibly
seriously, it’s non-negotiable.
How does
it feel to be steering the family business?
It’s incredibly rewarding but I would be lying if I
didn’t acknowledge
it’s incredibly challenging
at times as well. You don’t
get the opportunity to switch off – I no longer remember how to turn on my email out of
office – you live and breathe the business and the industry but thankfully I love Scotch
whisky, the business and the industry which helps a lot.
How much
room is there for creativity in blending versus staying true to the house
style?
There’s a wonderful balance between the two. Our house
style is the foundation, it ensures that when someone pours a Douglas Laing
whisky, they know what to expect in terms of quality, depth and character. But
within that framework, there’s definitely room for creativity. Each cask brings
its own quirks and part of the art of blending is knowing how to let those
individual characteristics shine without losing the DNA of the brand. We’ll
experiment with different cask finishes or proportions from time to time, but
never at the expense of authenticity. Innovation should enhance the story, not
rewrite it.
When do
you know if a cask or blend is truly a “Douglas Laing whisky”?
It’s a combination of instinct, experience and
emotion. We’ve been selecting and blending casks since 1948 and over time you
develop a deep understanding of what fits our house style. A Douglas Laing
whisky has to have personality, it should tell a story in the glass. We take a
real quality first approach based more on feeling and taste as opposed to a set
“formula” – we look for balance, depth and individuality.
Is there
a specific bottling you’re personally most proud of, and why?
Scallywag
is very close to my heart and probably also my go-to “daily dram”. It was one
of the first Douglas Laing brands I developed alongside Fred – from the
packaging to the name and the all-important blend make-up itself, it was a
blank canvas and one that I still get a real excitements from seeing on-shelf
around the world. Plus I am a real dog lover!
What do
you think of the growing interest in single cask releases and transparency
about provenance?
We absolutely welcome it - in fact, we’ve been
championing that approach for decades. Whisky lovers today want to know where
their dram comes from, how it’s matured, and why it tastes the way it does.
Transparency builds trust and Single Cask bottlings are the purest expression
of that philosophy. Each one is unique, never to be repeated and it allows us
to celebrate the individuality of Scotland’s many distilleries.
What is
your fondest whisky memory?
So many!! Too many to select just one but I guess one
that really stands out and is recent, is putting together batch 1 of Strathearn
Single Malt.
Ironically it was a huge exercise in blending… ironic for a
Single Malt – but we had some many Single Casks of Strathearn and created so
many pilot blends before eventually finding the one which was exactly what we
were hoping to achieve. It was a great feeling and to taste it many months
later at a bar in Singapore as part of the launch of Strathearn was a really
special moment.
What
would you say to people who think established brands are better than
independents?
I’d say we’re both important parts of the same
ecosystem. Established distillery brands do a brilliant job of introducing
people to Scotch, but independents like us offer the next step - the opportunity to explore depth, diversity
and discovery. As a family-owned company, we have access to incredible stocks
from across Scotland and the freedom to bottle them on their own merit. For
many drinkers, that journey from big brands to independent bottlers is what
keeps their passion for whisky alive.
(…) My main
area of focus just now is to dispel the negative view of Blended Malts. I dream
of the day when consumers are open to the many, many, many virtues of a great
Blended Malt.
Favourite whisky: Got to be Scallywag but that’s probably also because we’re
coming into winter!
Number of drams per week: At least 15 but that includes tasting samples!
Most fun bottle in your collection: I have the 3 Paps of Jura bottlings – they
were my first bit of Whisky NPD
Most expensive whisky you’ve ever tried: Lucky enough to have tried various
Bowmore’s from the early 1960’s
Whisky country to keep an eye on: For us, there’s a big focus on Australia
Whisky you wish you’d created yourself: I love Aberlour A’Bunadh
Least favourite whisky: Too polite to answer that one!